FAQ: Learners
My Account
Q. Can I change my password?
A. Yes, after logging in go to Edit Profile and click the Change? link.
Q. Can I change my username?
A. No, your username is emailed to you upon creating an account. You can also retrieve it by clicking the Help me link
My Credits & Evaluations
Q. How do I access my certificates & transcript?
A. For transcripts: Login and click "My Credits & Evaluations" from the right-hand menu. Click the "PRINT TRANSCRIPT" button, then click "Submit" (Entering dates are optional)
For Certificates: Login and click "My Credits & Evaluations" from the right-hand menu. Locate the course you attended and click Complete Evaluation. Once the required evaluation is complete, the Print Certificate link will show in the same location.
For Certificates: Login and click "My Credits & Evaluations" from the right-hand menu. Locate the course you attended and click Complete Evaluation. Once the required evaluation is complete, the Print Certificate link will show in the same location.
Q. Where is the online course evaluation?
A. Login and click "My Credits & Evaluations" from the right-hand menu. Locate the course you attended and click Complete Evaluation. Complete all the questions and click Submit
Q. Where is the online course syllabus?
A. For courses where an online syllabus is available, you will receive an email from the activity coordinator with instructions on how to access it.
My Registrations
Q. Can I access my payment history & receipts?
A. Yes, Login and click My Registrations which is located under "My Account".
Q. Can I change my registration online after its been submitted?
A. No, to change or add to your registration please email the CME office at cme@wustl.edu.
Q. How do I register for a conference as an industry professional or representative (e.g. employees of pharmaceutical, device companies)?
A. Please email the Cathy Sweeney in the CME office at sweeneycathy@wustl.edu.
